Communication Policy for Prime Agent Referrals
Last Updated: March13, 2025
Welcome to the Prime Agent Referrals Communication Policy. This policy describes how we communicate with our users, agents, and partners and outlines the terms under which communications are sent. It also reflects our commitment to compliance with applicable communication laws, including the Telephone Consumer Protection Act (TCPA) and other regulations governing electronic communications.
By accessing our website, subscribing to our services, or providing your contact information through any form on this site or platform, you agree to the practices outlined in this policy.
1. Scope of Communications
This Communication Policy applies to all communication activities conducted by Prime Agent Referrals, whether via:
- Telephone calls (including recorded/prerecorded voice messages)
- SMS/text messages
- Messaging through social platforms (e.g., Facebook, Instagram, WhatsApp, Pinterest, Twitter)
- Mobile applications
- Other electronic or automated messaging formats
These communications may be initiated on our behalf by Prime Agent Referrals, our affiliates, partners, or authorized service providers.
2. Your Consent to Communicate
When you provide your contact details to Prime Agent Referrals — whether during signup, through a form submission, service enrollment, or inquiry — you expressly consent to receive communications from us as described in this policy. This includes communications for:
- Service notifications
- Lead alerts
- Appointment confirmations
- Administrative updates
- Marketing and promotional messages (where permitted)
Consent to receive communications is not a condition of purchasing our services but enables us to deliver important updates and service interactions effectively.
3. Types of Communications You May Receive
Depending on how you interact with Prime Agent Referrals, communications may include:
a. Service-Related Messages
- Real-time alerts regarding referrals or lead assignments
- Appointment or follow-up reminders
- System updates or account notifications
b. Marketing & Promotional Content
- Offers, promotions, newsletters, and insights related to real estate growth
- Updates on new tools, features, or service enhancements
c. Transactional & Support Communications
- Responses to inquiries or support requests
- Billing or subscription information
These messages may be communicated through automated systems, third-party messaging services, or direct outreach.
4. Opt-Out and Communication Preferences
If you no longer wish to receive certain types of communications from us, you may:
- Unsubscribe via links in our emails
- Reply “STOP” to stop SMS/text messages
- Contact support to update your preferences or opt out
Requests to change communication preferences typically take effect within a reasonable period after we process your request. Messaging rates may apply as per your carrier’s standard terms.
5. Third-Party Messaging Platforms
Prime Agent Referrals may send or manage communications through social networks or messaging platforms. Messages sent through these channels are subject to both platform rules and this communication policy. We encourage you to review the terms and privacy practices of such platforms in conjunction with this policy.
6. Changes to This Policy
We may update this Communication Policy from time to time to reflect changes in regulations, technology, or our practices. Any updates will be posted on our website with a revised “Last Updated” date. Your continued use of our services after changes indicates your acceptance of the revised policy.
7. Contact Us
If you have questions about this Communication Policy or wish to manage your communication preferences, please contact: